What if I don’t have access to the email address of my account?

If you have no longer access to the email address linked to your account, please directly contact our Help Center team for individual assistance.

Please tell us your first and last name, date of birth as well as the email address that is associated with your account.

This is an important issue and ID checks will be made. We will check if you are the owner of the account and do our best to transfer your account and all its content.