What if I am not receiving the one – time password mail?

Please perform the following checks before requesting the one-time password mail.

• Ensure you have good network coverage

• Check your spam settings

• Make sure the email address you provided is valid

• Check your Spam/Junk folder and other folders like Promotions/Social/Updates

• Make sure you have sufficient inbox storage space to allow new messages to be received

• Still no one-time password (OTP)?

Restart your device & request an OTP again.