What are the accepted track formats?
Before trying to upload a track, make sure that you've saved it under one of the supported file formats. As good practice, always go for the best quality you can provide.
Winamp accepts WAV and FLAC files with the following characteristics:
- Bit depth: 16 or 24
- Sample rate: 44.1 or 48 kHz
- Mono or stereo
- Maximum size of a single file is 480 MB.
Any other format cannot be uploaded correctly. These requirements and restrictions have been put in place to ensure the best sound quality. Thank you for adhering to them.
From our experience, most of the upload issues are linked to uploads being made with tracks saved under a non-supported format. If the upload doesn't work, but the format is correct, you can try to re-export the master in this format once again. Something may have gone wrong with the initial encoding.