What if I am not receiving the one-time password (OTP mail)?

Please perform the following checks before requesting the one-time password mail.

• Ensure you have a good network coverage

• Check your spam setting

• Make sure the email address you provided is valid

• Check your Spam/Junk folder and other folders like Promotions/Social/Updates

• Make sure you have sufficient inbox storage space to allow new messages to be received

• Still no one-time password (OTP)? Then, restart your device and request for OTP again